FAQ
Everything you wanted to ask
The deep dive on Dezite — how editing works, what you can customize, how billing is structured, what happens to your content. If your question isn't here, email hello@dezite.com.
FAQ
Frequently asked questions
Getting started
Dezite is a template-driven website platform. You pick a ready-to-publish template, customize it live in your browser using the in-page editor, and publish to a Dezite subdomain or your own custom domain. The platform is hosted on Cloudflare's edge for global speed.
No. Editing is point-and-click — change text, swap images, adjust colors, reorder sections, all without leaving your live site. Every template is pre-built and pre-tested; you only edit what you want to change.
Most people publish a site in under an hour. Templates come with realistic placeholder content already in place, so you focus on the parts that make your site yours instead of starting from a blank page.
No. You can browse the full template catalog at dezite.com/templates/all without an account. You only need to sign in when you're ready to create your first site.
Editing & customization
Yes. Every block — headings, images, buttons, sections — is editable. The in-page editor lets you click any element on your live site to change it. Layout-level changes (adding or reordering sections, changing the page structure) are supported on plans with the Customization add-on.
Yes. After publishing on a Dezite subdomain (yoursite.dezite.com), you can connect a custom domain (yours.com) in one click from the dashboard. We handle TLS certificates, DNS configuration, and edge caching automatically.
Not directly — each site is tied to its starting template. However, your content (text, images) can be copied between sites. If you want to switch templates, create a new site with the new template and re-add your content.
Most templates ship with a wide block library you can add via the section menu. If something specific is missing, contact us — we expand the catalog regularly based on what customers ask for.
The editor is desktop-focused for now. Your published site is fully responsive, but editing works best on a screen large enough to see the full layout.
Hosting, performance & SEO
Every Dezite site runs on Cloudflare Workers, distributed across 300+ global edge locations. Pages are server-rendered and cached at the edge, so your visitors get sub-100ms loads anywhere in the world.
Yes. Templates ship with semantic HTML, proper meta tags, Open Graph + Twitter cards, sitemap.xml, robots.txt, and Core Web Vitals optimization built in. Each page lets you customize title, description, and social preview image.
Yes. Uploaded images are served via Cloudflare's image pipeline with automatic format selection (AVIF/WebP), responsive sizing, and lazy loading.
Sites are served from Cloudflare's edge with the same infrastructure used by major enterprises. Our SLA target is 99.95%. We post incident status publicly when something goes wrong.
Content & data
You do. Your content is yours — text, images, customizations, everything. We don't claim any rights to what you publish.
Yes. We provide an export of your content as Markdown + media files so you can take your work elsewhere. Email support@dezite.com to request an export.
Yes. We keep version history of every published change so you can roll back if needed. R2 storage is durable (Cloudflare's S3-compatible object store).
Billing & plans
Each template has its own monthly price (hosting is bundled). You can add optional services like Analytics, Blog, Testimonials, Newsletter, and Community Management à la carte. Annual billing saves 50% across the board. See the pricing page for the current numbers.
We use Paddle for billing. Paddle supports all major credit and debit cards, PayPal, Apple Pay, Google Pay, and most popular wallets across 200+ countries. Pricing is shown in your local currency.
Not at the moment. You can browse all templates and explore the public surface (dezite.com/templates/all) without signing up. When you create your first site, billing starts immediately.
Yes — see our refund policy at dezite.com/refund-policy. We honor pro-rated refunds for unused subscription time on most plans. For specific situations, email support@dezite.com.
Yes. You can cancel any plan from the billing section of your dashboard. Your site stays live through the end of your current billing period.
Support
Email support@dezite.com for billing or technical questions; hello@dezite.com for everything else (partnerships, press, feedback). We respond within one business day.
Yes — if you're an agency managing multiple client sites or need volume licensing, email hello@dezite.com and we'll work out terms that fit your workflow.
Not yet. We're a small team focused on the product. Reach out directly via email if you want to share feedback or compare notes with the team.